We Are Committed to Your Satisfaction
What does “We Are Committed to Your Satisfaction” mean? Simply that we’re passionate about printing beautiful, quality products at affordable prices for our customers. In order to ensure your satisfaction with the products you receive, please check your Order upon receipt; if there is a problem - immediately contact us by email or telephone. Any Issue must be reported within 7 Days of your Order receipt (per your Tracking Information). If you contact us after Customer Service hours (Monday – Friday, 8 a.m. to 7 p.m. ET), please leave a daytime telephone number where we can speak with you the next business day. If the error was made by Storkie, we will immediately address, correct and reprint your stock upon being notified. To assist us in understanding the problem, photos emailed to firstname.lastname@example.org are very much appreciated. We promise to promptly address your concern. If the issue on your Order is not a Storkie error, (i.e., day/date change, customer spelling error, wrong address, venue change), we will extend our “empathy discount” to reprint - because we’ve all experienced these types of unfortunate occurrences.
Please check your Order Confirmation, which is immediately sent after you place your Order (to the email address you used to create your Account). Please check your Spam or Junk folders if you do not receive an emailed Order Confirmation. If you still cannot find your Order Confirmation, you can always view your Order Confirmation in your Account at www.storkie.com - Login to your Account, click on “Details” for your Recent Order and then click on “View Receipt”. A copy of your full Order Confirmation can always be accessed in your Account in the Order Receipt link.
Personalized items are not eligible for return or store credit. Storkie Express, Inc. is unable to accept returns on personalized products.
Storkie is proud to be a 28 year old business; we love both our products and our customers!
All card designs are copywritten and are the property of the manufacturers and designers of those cards. By visiting our web site, you agree that you will not copy, print, download or otherwise reproduce any part of the cards shown.
By visiting this website you agree that neither Storkie Express, nor its suppliers shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery, except for refund or replacement when products are defective in an amount limited to the price of the order.
Storkie Express cannot warrant against late deliveries due to shipping delays, shipping carriers, discontinued stock, back-orders, or for any other reason. We promise to notify you of such occurrences in a timely manner.
Storkie Express reserves the right to label the reverse side of our stock to indicate the manufacturer and/or item number.